Effective Date: 01 Oct 2025
COBEE (“we,” “our,” or “us”) operates as an online marketplace that connects car owners with car care and cleaning service providers. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
When you register or use COBEE, we may collect the following information:
Personal Information (Car Owners & Providers):
Name, email address, mobile number
Authentication details via Email, Mobile OTP, Google, or Facebook login
Location details (when provided for service requests)
Service Provider Information:
Business name, business owner details
Service descriptions, pricing, contact details
Uploaded documents/images related to services (if any)
Note: COBEE does not independently verify service providers. However, the information submitted during registration is collected and stored for platform operation and user safety.
We use the collected information for:
Creating and managing your COBEE account
Connecting car owners with registered service providers
Facilitating bookings, communication, and payments (if applicable)
Sending notifications, updates, and promotional content (with your consent)
Improving platform functionality, user experience, and security
You can register and log in to COBEE using:
Email & Password
Mobile Number & OTP
Google Authentication
Facebook Authentication
We use secure authentication methods to protect your account. However, you are responsible for maintaining the confidentiality of your login credentials.
Service Providers: Your contact details may be shared with service providers when you request a service.
Car Owners: Basic details may be shared with car owners when you list services.
Third Parties: We do not sell your personal information. We may share data only with trusted partners for payment processing, analytics, or legal compliance.
Legal Compliance: We may disclose information if required by law or regulatory authorities.
All user and provider data is stored securely using industry-standard practices.
We employ encryption, access controls, and secure servers.
While we take reasonable steps to protect data, no system is 100% secure.
As a COBEE user, you have the right to:
Access and update your personal information
Request deletion of your account and data
Opt out of promotional communications at any time
COBEE may use cookies and tracking technologies to:
Improve user experience
Analyze platform usage
Personalize recommendations
You may disable cookies in your browser settings, but some features may not function properly.
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.
We may update this Privacy Policy from time to time. Any changes will be reflected with a new “Effective Date.” Users are encouraged to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
📧 hello@cobee.imedhya.com
